Tim Torres

Lead UX / Product Designer

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Experience

EY Seren

London, UK

Lead UX Design Consultant

May 2022 - Current

  • For a government-backed consumer-facing financial guidance website: led implementation of new navigational structure to better match users' mindsets when visiting the site; led complete overhaul of outdated organisation design system; product design of pages & tools for new money guidance offerings.
  • Leading the launch of the first makerspace in EY offices to support our people's maker mindset, physical product & service prototyping, and experimentation with new technologies.
  • Leading the formation of the EY Sustainability Lab within the London wavespace™ to inspire & facilitate sustainability conversations with our clients. Connecting with other sustainability labs globally to align on a centrally-driven operation strategy.

Senior UX Design Consultant

Mar 2021 - May 2022

  • Delivered Accelerated Service Transformation Design playbook for a UK Government department to better serve each of the 67m people living in the UK.

EY

New York, NY

Senior UX Design Consultant, UX Design Consultant

Jul 2018 - Dec 2020

  • Knowledge management portal for manufacturing site operators indexing and organizing content from over nine different source systems
  • Analytics portal for ~16,000 quality investigators at dozens of manufacturing sites in a multinational biopharmaceutical company
  • Redesigned and launched unemployment application website within 48 hours for a US state to help manage a 30,000x increase in applications
  • Intranet for 60,000 employees at a multinational investment bank
  • Platform for a leading global payments and tech company for issuers, services providers, and merchants to support operations, manage risk, and develop data analytics
  • See more
  • Responsive web UX/UI, motion/code prototypes for portfolio management and global funds transfer for ultra-high net worth individuals at a US top 3 bank
  • UX for an IT solutions portal used by 90,000 employees at a US top 2 bank
  • UX/UI on EY’s financial crime managed service offering for financial institutions
  • Passion project: transformed the onboarding experience for new hires at the design studio

UX, UI, Frontend

Aug 2017 - Feb 2020

  • UX, web, and app design for startups and independent brands
  • Short turnaround for small projects and carefully crafted work for long-term contract

NetDragon Websoft

Fuzhou, Fujian, China

UX Design Intern

Jul - Sep 2017

  • Service design research and plan for CX in the company hotel
  • UX for an internally successful gaming app targeted for the North America market
  • Won the"Best UX Designer" award at end of internship

Kodak

Rochester, NY

UX Design Intern

Jun 2016 - May 2017

  • IA, UX/UI for the Super 8 camera asset management portal
  • Developed and tested new guidelines for a brand refresh, applying to existing products and designs
  • Complete UI redesign for global Kodak website on desktop and mobile
  • UI and animations for the Reel Film Finder app redesign

On the side

Co-coordinator, Volunteer

2013 - 2016

  • Co-coordinated team of 60 to run a three-day conference
  • Developed branding, concepted conference content and attendee experience, managed smaller teams
  • Collaborated year-round with a variety of majors, departments, administrators, professionals, and companies

Hi there!

I am a highly self-driven UX designer with a dangerous set of full-stack design skills, forever learning, doing, and making.

Education

Rochester Institute of Technology

BFA New Media Design 2017

Skills

  • UX Design
  • Interaction Design
  • Visual Design
  • Concept Dev
  • Photography
  • UX Research
  • Design Systems
  • Prototyping
  • Motion Design
  • Eating Office Snacks

Tools

  • Figma
  • Webflow
  • Adobe CC Suite
  • Mural/Miro
  • VS Code
  • Basic Electronics
  • Sketch
  • InVision/Abstract
  • HTML/CSS/JS
  • Shopify
  • Hugo
  • Laser Cutting

Activities & Interests

  • Sustainability
  • Continuous Learning
  • Design Talks
  • Hiking
  • Cycling
  • Ultimate
  • Dog Spotting
  • Movies
  • Books
  • Google Maps Contributor
  • LEGOs

Things I'm Learning